NOC Engineer
Asticom Tarlac Full-time
Job Description:
- Responsible for monitoring site alarms through the Network Management System (NMS), including rectifier power systems, air conditioning units, battery performance, and security alarms (e.g., door alarms), ensuring continuous site availability and minimizing service disruptions.
- Handles the creation and closure of tickets for validated alarms to ensure proper tracking, timely resolution, and accurate incident records.
- Coordinates and dispatches technical teams for corrective and preventive maintenance activities, providing regular updates to ensure efficient issue resolution and reduced downtime.
- Tracks and follows up on ongoing field activities to ensure compliance with operational targets and service level agreements (SLAs), ensuring consistent service delivery.
- Consolidates and maintains daily activity reports to support accurate documentation, performance monitoring, and data-driven decision-making.
- Ensures proper escalation of critical alarms and issues to relevant teams for immediate action, safeguarding service continuity and preventing major outages.
- Office-based role at the Globe Telecom Network Operations Center (NOC).
BrandLinkTarlac
Paid training
Ability to commute/relocate:
• Tarlac City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Language:
• English (Preferred)
Location:
• Tarlac City (Preferred)
Work...
Tarlac
in automotive but not required
• With at least 2-4 years of related working experience
• Willing to travel
• With Automotive background is a PLUS
Qualifications/Requirements
• Amenable to work in Mc Arthur Highway San Rafael, Tarlac City
Work location
CITY...
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