AI Call Platform Virtual Assistant (Real Estate)
We are seeking a highly organised and tech-savvy Virtual Assistant to support an Australian real estate business with administrative tasks and AI call platform management.
This role is ideal for someone who enjoys both administration and emerging technology, particularly AI-powered communication systems used in the real estate industry.
The successful candidate will assist with day-to-day admin support while also helping monitor, manage, and potentially operate AI call and lead engagement platforms as they are implemented into the business.
Key Responsibilities
Administrative Support- General administrative support for the real estate team
- CRM data entry and database management
- Managing client records and lead information
- Email and calendar coordination
- Assisting with follow-ups and task management
- Preparing reports and maintaining accurate records
- Monitoring AI-powered call systems and lead engagement platforms
- Reviewing AI-generated conversations and call outcomes
- Updating scripts, prompts, workflows, and call settings where required
- Escalating hot leads or customer concerns to the sales team
- Assisting with setup and testing of new AI call platforms
- Tracking lead responses and campaign performance
- Helping improve automation workflows and customer engagement processes
- Previous Virtual Assistant or administrative experience
- Strong organisational and communication skills
- High attention to detail
- Comfortable learning and working with new technology and AI systems
- Experience with CRM systems and cloud-based platforms
- Ability to work independently and problem solve
- Strong written and spoken English
- Experience working with Australian real estate agencies
- Exposure to AI call platforms, automation tools, or conversational AI systems
- Experience with lead management or sales support
- Familiarity with platforms such as GoHighLevel, Air AI, Bland AI, Vapi, or similar AI communication tools is highly regarded
- Understanding of real estate lead generation and client communication workflows
Ideal Candidate
The ideal candidate is proactive, adaptable, and excited about the future of AI in business operations. They should be comfortable balancing traditional admin tasks with technology-focused responsibilities in a fast-paced real estate environment.
Work Setup and Benefits- Work on Site – Full-time
- Fixed Dayshift Schedule
- Fixed Weekends Off
- Free Weekly Snacks
- Employee Referral Program
- Paid Leave Credits
- Salary review after work anniversary
- HMO and Government Benefits