Senior Director – People Experience - Quezon City
iFive Global Quezon City Full-time
At iFive Global, people are at the heart of everything we do. We’re looking for a Senior Director for People Experience — a seasoned HR leader who will shape the full employee lifecycle and drive our mission of building an exceptional workplace.
About the Role
The Senior Director for People Experience will:
- Lead Talent Acquisition, HR Operations, Compensation & Benefits, and Employee Engagement.
- Work closely with our TA and People Operations Directors to design strategies that attract, retain, and develop top talent.
- Build and sustain a high-performance culture while embedding iFive’s values of Integrity, Information, Intelligence, Innovation, and Insight.
- Leverage data and technology to drive continuous improvement, efficiency, and measurable business impact.
What You’ll Do
✔ Shape and execute strategic Talent Acquisition plans to bring in high-quality candidates.✔ Lead HR Operations, ensuring alignment between people strategy and business goals.
✔ Design competitive Compensation & Benefits programs to enhance employee retention.
✔ Drive Employee Engagement & Retention initiatives that foster loyalty and growth.
✔ Mentor and coach TA and People Operations Directors, ensuring strong succession planning.
✔ Champion change management and embed company values into daily operations.
What We’re Looking For- 10+ years of BPO industry experience with at least 4 years at Director level.
- Demonstrated long tenure in past organizations, with steady career progression.
- Expertise across TA, HR Operations, C&B, and Engagement.
- Strong data-driven decision-making and HR tech transformation track record.
- Excellent communication, business acumen, and stakeholder management skills.
- Proven ability to build, lead, and inspire high-performing teams.
Quezon City
of Information Act (FOIA).
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