Loan Support | Work from Home

apartmentCloudstaff placeAngeles scheduleFull-time calendar_month5/27/26

We’re Hiring: Loan Support!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a new Loan Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Loan Support
Work Arrangement: Work from Home
Location: Angeles (Pampanga)

Schedule: Morning Shift

Job Description:

To assist Loan processors with loan applications from broker hand over until formal approval.

Responsibilities & duties

Compliance, Infinity, AOL and lender checklist – Once broker provides the loan submission to the allocated loan processor, the following tasks to be completed within 24 hours:

Review client application and input into Infinity
Complete SOCA
AOL submission (draft)
Review MYMF and lender checklist to confirm if any documents are missing
Lender follow ups – To contact the lender for follow ups no greater then 2 days after submission and every 2 business days of the process (unless loan processor advises not to follow up). To provide the loan processing manager an update to provide the client.
Valuation and pricing – Complete valuation or pricing requests
Discharges – Complete discharge and follow up with lender to confirm ready for settlement
Loan processing issues – to notify Team Leader of any loan application issues to resolve. If unable to resolve to advise senior mortgage broker associated to the application
Ad hoc duties – as requested by Team Leader

Qualifications and requirements:

Credit skills and understanding income documents
Infinity and SOCA experience
High level of computer skills
Work flow/systems

Personal qualities & behavioural traits

Excellent communication skills
Organised
Energetic
Cheerful
Willing to learn
Confident

Non-negotiable skills and requirements:

Minimum of 2 years of proven, advanced experience in loan processing.
Mastery in documentation and compliance standards.
High-level proficiency in using integrated loan origination systems.
ApplyOnline
Infynity

Perks & Benefits (Work From Home):

Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Flexible leave credits which may be used for vacation, emergency and sick leaves
Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Endless opportunities for career advancement
Annual Performance Review with Salary Increase
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Tech-on-wheels Support
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and connections
Unlimited cash incentives for hired referrals
Mental Wellness Employee Assistance program through Lifeworks
In-house psychiatrist available to support employees' well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

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