IT Business Analyst

Join the growing team ! ?

• IT BUSINESS ANALYST

Job Summary

The Business Analyst primarily does business analysis and proposes systems process improvements.

• Reports to: Supervisor.
• Supervises: N/A.
• Coordinates with: Users, Process Analyst, SysDev and 3rd Party vendors/suppliers.

• Gathers information for developing and modifying data processing system.
• Prepares feasibility studies, project plan, WBS, business requirements functional specifications (BRFS), test plan, process/system flow and minutes of meeting.
• Performs data extraction through query commands.
• Assists users in the preparation of UAT test plan, test scripts, test conditions and test data.
• Conducts system presentation/walkthrough to the users.
• Conducts/Attends project meetings.
• Monitors project timetable to ensure within schedule.
• Immediately acts on system problems/concerns whenever a report is made by users whether through interruption log sheet, email or verbal report.
• Prepares and updates the Users Transaction Reference Manual for newly developed or modified system.
• Acts as an interface between business units, technology teams and support teams.
• Documents results of studies and investigations.
• Documents and analyzes the required information and data.
• Ensures project documentations are complete once system is signed-off.
• Prepares required reports.
• Makes formal presentations of findings and recommendations in formal and in oral reports.
• Acts as "Help Desk" for system problems/concerns.
• Fulfills administrative reporting requirements.

Job Specifications

Experience: With at least 2 years work experience as Business Analyst, preferably in an insurance/financial institution.

Knowledge, Skills, Abilities Required:

• Above average verbal and written business communication skills.
• Technical skills – SDLC concepts.
• Knowledge of project management principles, practices, techniques, and tools.
• Programming skills