IT Business Analyst

The IT Business Analyst is responsible for eliciting, analyzing, documenting, and validating business and system requirements that support digital services and enterprise technology solutions. This role bridges business needs and technical implementation by translating operational requirements into clear functional and non-functional specifications.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 5+ years of experience in Business Analysis within digital services or enterprise IT environments.
• Strong understanding of Agile methodologies (Scrum, Kanban) and SDLC practices.
• Experience writing user stories, acceptance criteria, process documentation, and system requirements.
• Strong analytical and problem-solving skills.
• Experience with tools such as Jira, Azure DevOps, Confluence, Visio, or similar documentation tools.
• Understanding of APls, integrations, data flows, and enterprise systems.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience in digital transformation, cloud-based platforms, ad enterprise integrations.
• Familiarity with IT governance, compliance, and regulatory environments.
• Experience supporting UAT, change management, and training activities.