Regulatory & Compliance Associate - Quezon City

Key Responsibilities:

• Ensure full compliance with Bureau of Customs (BOC) regulations, Customs Modernization and Tariff Act (CMTA), and other relevant Philippine trade and customs laws.
• Monitor regulatory updates and changes from government agencies such as BOC, DTI, PEZA, BOI, FDA, BIR, DA, and NTC.
• Review and validate shipping documents, import/export permits, and tariff classifications.
• Perform tariff classification of goods and identify the appropriate regulated government agency/ies.
• Collate and verify the completeness of documentary requirements per regulatory agency based on product classification.
• Facilitate the application and acquisition of necessary import and export permits, clearances, and licenses from various government agencies such as:

1. FDA (Food and Drug Administration)
2. BIR (Bureau of Internal Revenue)
3. DA (Department of Agriculture and its sub-agencies like BAI/BPI/BFAR)
4. NTC (National Telecommunications Commission)
5. DTI (Department of Trade and Industry)

• Conduct regular audits of import/export transactions and declarations to ensure accuracy and compliance.
• Coordinate with licensed customs brokers, importers/exporters, and regulatory liaisons to resolve any issues related to permits and documentation.
• Maintain accurate and up-to-date records for audit readiness and regulatory reporting.
• Investigate and report compliance breaches, and recommend corrective and preventive actions (CAPA).
• Develop and conduct compliance training for operations and client servicing teams.
• Assist in the preparation and submission of regulatory reports, accreditations, and renewals.
• Liaise with external auditors and regulatory bodies during inspections or investigations.
• Assist in internal control development and policy documentation related to trade compliance.

Qualifications:

• Bachelor’s Degree in Customs Administration, Business Administration, Law, or a related field.
• Licensed Customs Broker (preferred but not required).
• At least 1 year of experience in customs brokerage, freight forwarding, or trade compliance.
• In-depth knowledge of CMTA, BOC processes, and Philippine import/export regulations.
• Familiarity with E2M system, VASP portals, and PEZA/BOI/FDA/BIR/DA/NTC processes is a strong advantage.
• Strong attention to detail, analytical skills, and problem-solving abilities.
• Excellent communication and coordination skills.
• High level of integrity and commitment to regulatory compliance.