US Learning and Development Coordinator | Hybrid | 20% Night Diff

US Learning & Development Coordinator

Our client is seeking a Learning & Development Coordinator to support the planning, coordination, and execution of employee learning and development programs. This role will work closely with the Learning & Development team to manage training logistics, coordinate program operations, maintain learning records, and ensure the successful delivery of training initiatives.

The ideal candidate will play a key role in enhancing the employee learning experience through effective program administration, cross-functional collaboration, and operational support. Responsibilities include coordinating training schedules, supporting learning events, tracking training data, and assisting with the continuous improvement of learning and development processes.

• Responsible for learning coordination using the Workday Learning and LCvista platforms to create and monitor educational programs and course activities in support of the firm's learning and development strategies.
• Work in collaboration with Manager, Learning & Development Operations and Analytics, Service Line Training Directors, Learning & Development Specialists to prepare yearly curriculum calendar and plan an effective, conflict-free education program schedule. Works closely with other departments to ensure firm-wide calendars are conflict free.
• Analyze training feedback from employees and management, maintain training records, monitor participant registration and attendance.
• Support the Bonadio University team as needed with logistics required for live and virtual events, including coordination of conference room needs, materials, snacks and refreshments, technical support, instructor support.
• Serve as a point of contact for participants, instructors, and external program vendors/coordinators on day-to-day operational, and logistical matters; assist with general problem resolution.
• Collaborate with Manager, Learning & Development Operations and Analytics to lead webinar platform training for internal and external instructors, develop guides on webinar platforms and supplemental learning technology for virtual and in-person events, and ensure awareness of program deliverable timelines and Bonadio University policies.
• Assist with creating, editing, and posting course materials, videos, and recordings as needed to support learning objectives.
• Provide production support for internal and external training, support instructors, and administer technical support as needed.
• Market and promote training opportunities for employees via firm intranet, Workday, email, and other modalities as needed. Responsible for posting learning related content and on the Ampersand.
• Utilize and maintain Monday.com project and task boards.
• Maintain ongoing familiarity with and stays abreast of updates to webinar platforms, Workday, and other educational focused technology. Ability to keep up with the latest trends a plus.
• Promptly validate continuing professional education credits post-training in accordance with NASBA standards, ensuring accurate attendance tracking and documentation. Maintain ongoing familiarity with various compliance requirements associated with continuing professional education regulations to which the firm is subject.
• Assist the Manager, Learning & Development Operations and Analytics and BU team with educational initiatives, learning events, and special projects.
• Perform miscellaneous job-related duties as assigned.

Qualifications:

• Graduate of bachelor's degree in psychology, Human Resources, or any relevant program
• CLDP and/or CHRA is an advantage, but not required
• Minimum of 3 years of administrative or equivalent experience, preferably in learning and development and professional-services (accounting, legal, etc.) environments
• Demonstrated ability to effectively communicate with large audiences in virtual settings
• Strong organizational, problem-solving, and analytical skills; project management skills a plus
• Self-starter with the ability to handle multiple priorities simultaneously while paying attention to detail
• Strong collaboration skills are a must with an ability to maintain productive working relationships with various stakeholders
• Proven ability to learn, utilize and troubleshoot specific technology related to position, including e-learning platforms. Possesses the ability to educate others on how to effectively use this technology.
• Experience with learning management systems, webinar platforms, and other learning technology; basic experience with implementation and management of learning systems a plus
• Excellent proficiency with Microsoft365 applications, as well as a proven ability to learn position-specific programs