Coach/Team Leader | Cebu
Foundever Cebu City Full-time
Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
Summary of Responsibilities:
- Answer inbound/place outbound calls within guidelines established by the client and contact center management.
- Act as liaison between the Supervisor and in/outbound associates as directed.
- Maintain campaign Knowledge Center as directed by Supervisor.
- Assist in training and coaching in/outbound associates on product/services and campaign changes.
- Perform other duties as assigned.
- Good Salary
- Work Life balance and good culture
- HMO on Day 1 with Free Dependents
- Life Insurance on Day 1
- Monthly Incentive
- Company Vacation leave
- Bereavement assistance
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