Business Development Manager/Account Manager

Employment Type: Full-time

About the Company:

Ark One is a Technology Solutions Integrator, focusing on high-growth markets in the Information and Communications Technology (ICT) industry. Ark One offers innovative solutions and clear-cut services to help its clients be globally competitive and maximize their profitability.

Job Overview:

We are seeking a results-driven Account Manager to develop and execute sales strategies, manage key client relationships, and drive revenue growth through the promotion of ERP and related enterprise solutions. This role requires a deep understanding of client needs, solution selling, and the ability to deliver long-term value that ensures client satisfaction and loyalty.

1. Sales Strategy & Execution

• Develop and implement sales strategies to achieve or exceed revenue targets.
• Identify, qualify, and nurture sales opportunities within assigned accounts or territories.
• Contribute to business planning and account development efforts.

1. Client Relationship Management

• Build and sustain strong, trust-based relationships with key clients.
• Serve as the main point of contact for strategic accounts, ensuring high levels of satisfaction and retention.
• Conduct regular business reviews and proactively address client needs.

1. Solution Selling

• Understand client business challenges, objectives, and processes.
• Recommend appropriate ERP or related enterprise solutions that deliver measurable value and ROI.
• Lead solution presentations and product demonstrations tailored to client requirements.

1. Deal Negotiation & Closing

• Lead end-to-end sales cycles including proposal development, pricing, and contract negotiation.
• Drive deals to successful closure and ensure smooth transition to implementation teams.
• Support client onboarding and solution adoption efforts post-sale.

1. Market Insight & Business Development

• Stay up to date on industry trends, market dynamics, and competitor activities.
• Use market intelligence to identify new business opportunities and inform strategic sales approaches.
• Share insights with clients to position yourself as a trusted advisor.

1. Cross-functional Collaboration

• Work closely with pre-sales consultants, delivery teams, and support to deliver a seamless client experience.
• Coordinate with partners and ecosystem stakeholders to expand solution offerings and co-sell when appropriate.

1. Reporting & Forecasting

• Maintain accurate sales pipeline data and forecasting reports.
• Provide regular updates on key metrics, wins, and challenges to sales leadership.

• Experience: Minimum 5 years in enterprise software sales, with at least 2 years focused on SAP or ERP solutions.
• Communication: Exceptional verbal and written communication skills in both English and Filipino.
• Sales Performance: Proven track record of meeting or exceeding sales targets and managing complex sales cycles.
• Client-Centric: Strong ability to understand client business needs and deliver tailored solutions.
• ERP Knowledge: Familiarity with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and the ability to communicate their business value.

• Highly self-motivated, results-oriented, and proactive.
• Strong problem-solving capabilities and solution-focused mindset.
• Collaborative team player with excellent interpersonal skills.
• Adaptability to fast-paced environments and evolving customer demands.