Customer service assistant

Job Description

1. Entertain walk-in clients and sales inquiries via email, telephone, viber, etc.
2. Prepare and file quotations and related documents.
3. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
4. Prepare bid submissions and contracts.
5. Fill up vendor accreditation forms.
6. Transcribe dictation, compose and type emails/letters and other customer-related correspondences.
7. Communicate with clients, employees, and other individuals to disseminate or explain information.
8. Serves as support to account managers by assisting them in preparing quotations, sales orders (as needed), sending brochures or other documents, and entertaining customers’ minor inquiries in their absence.
9. Assist during seminars, exhibitions, and other related marketing activities.
10. Performs other sales tasks that may be assigned from time to time.

1. Minimum of 2 years of work-related experience in clerical, customer and personal service.
2. Good in oral and written communication in English and Filipino.
3. Computer literate.
4. Deadline driven – able to produce high quality work under pressure and meet deadlines.
5. Highly organized and efficient in performing tasks.
6. Good interpersonal skills.
7. Eager to learn.
8. High attention to detail.
9. Good analytical skills.

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

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