Customer service assistant - ref. z40016623
Manila
Job Description
Posted on 6 June 2025
We are seeking a highly motivated and customer-focused Chinese Speaking Customer Service Assistant to join our team. The successful candidate will provide exceptional customer service to our Chinese-speaking clients, respond to inquiries, resolve complaints, and promote our products and services.
Qualifications/Requirements- Proficient in Mandarin Chinese and English is an advantage
- Minimum 1-2 years of experience in customer service, preferably in a similar industry.
- Strong knowledge of Chinese culture and customs.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills, with the ability to handle complex customer inquiries and issues.
- Proficient in computer systems, including Microsoft Office and customer relationship management (CRM) software.
Work location
CITY OF MANILA, NCR, FIRST DISTRICT
Remarks- A competitive salary and benefits package.
- Opportunities for professional growth and development in a dynamic and expanding company.
- A collaborative and supportive work environment with a team of experienced customer service professionals.
Apply now
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Job Description
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We’re looking for a great CHINESE CUSTOMER SERVICE ASSISTANT to join our team! The Chinese customer service assistant will be responsible for providing excellent customer service to our clients, as well...
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RESPONSIBILITIES
• Receive and answer customers' inquiries to hotline, online chat, and website inquiries
• Answer incoming phone call or Facebook message according to script and schedule a sales/service appointment
• Communicate with customers...
Manila
Job Description
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