Learning & Development Administrator
Private Advertiser Makati Full-time
L&D Advisor:
Job Description:
- Process and verify requests for training-related activities
- Act as SME for user/workflow management and HRIS integration
- Maintain and update work instructions and ensure process compliance
- Serve as main contact for L&D inquiries and first-level escalations
- Manage team mailbox, triage tickets, and monitor aging requests
- Coordinate with HR Ops and HRIS for process improvements
- Conduct onboarding and upskilling training for team members
- Monitor metrics and analyze team performance impact
- Collaborate cross-functionally for process alignment
- Handle escalations, identify issues, and recommend solutions
Job Qualifications:
- WorkDay and ServiceNow experience
- L&D experience
- Highly analytical, smart, fast learner, has keen attention to details, mature; logical thinker; Team Lead mindset - can lead stakeholder meetings
- Bachelors Degree Graduate - any course
Willing to work on:
- Rotating shift
- Fixed weekends off with holiday coverage
- Hybrid work setup - 3 days RTO/week
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