CEBU | Customer Service Representative | Premium Consumer Electronics Account
TDCX Cebu Full-time
Job Highlights
- 30% performance incentives*
- HMO & Life Insurance from Day 1
- Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure
- Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees
- Plus many more!
Walk in at 9F Johndorf Tower, Biliran Road, Cebu Business Park (Mon-Fri, 10:00 AM to 5:00 PM).
To get started:
- Hit “Apply Now” to reserve your slot.
- Show up with at least one (1) valid government-issued photo ID and a soft copy saved on your phone for verification purposes.
- Declare "JOBSTREET" as your application source.
- Terms and conditions apply.
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
- Adhere to procedures and work flows for managing interactions, both voice (inbound, outbound, consultation, escalation, etc.) and non-voice (email, reporting, information processing, etc.)
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Coordinate sales effort with team members and other departments
- Achieve agreed upon sales targets and outcomes within schedule
- Establish, develop, and maintain positive business and customer relationships
- Perform other job-related duties as assigned
- At least 2 years of college undergraduate (with or without back subjects) or a completed associate's/diploma degree
- Must have at least 1 year of customer service experience in a BPO setting
- Good understanding of consumer electronics products
- Strong verbal and written English communication skills
- Amenable to work on rotating shifts
- With access to a quiet and secured room and at least a 30 MBPS internet subscription
- Can temporarily work from home and onsite in Cebu IT Park, Cebu City
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