Sales Account Representative

apartmentCaldwell Communications placeNaga calendar_month5/6/26

SALES ACCOUNT REPRESENTATIVE
Cebu City | Onsite

Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment.

Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

We’re looking for a Sales Account Representative to engage customers, promote products or services, and help meet sales targets. You’ll assist clients, answer inquiries, and provide excellent support across multiple communication channels.

Key Responsibilities:

Handle inbound and outbound customer interactions via phone, email, or chat
Explain product features, pricing, and promotions
Support customers with orders, subscriptions, or service upgrades
Maintain accurate records of all customer transactions
Escalate complex issues to supervisors
Achieve personal and team sales targets

Schedule & Training:

Shifts include nights, weekends, and holidays
Paid training on sales procedures and company systems

Requirements:

At least a High School or Senior High School graduate
Strong English communication and persuasion skills
Customer-focused, goal-driven, and detail-oriented
Basic computer skills and multitasking ability
Willing to work onsite in Cebu City

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