Digital Project Manager

Job Description

They drive product adoption and ensure our customers get maximum value from our products.

Job Responsibilities:

• Actively engaging Business Units globally: promoting and driving adoption of our digital products worldwide by engaging with Business Units and ensuring their understanding of the value proposition of our products
• Understanding Business Unit local contexts and being able to anticipate and identify blockers to product adoption early, articulate those challenges and risks to the Product teams and collaborate with Product teams to develop effective workarounds
• Scale and rollout products: lead the scaling of our products and support with their global rollout, ensuring consistency and quality across all Business Unit
• Drive product success: create customer-centric demos and deliver engaging training to Business Unit teams, ensuring they get maximum value from our product and benefit from excellent outcomes
• Sharing best practice: coach Business Units by sharing best practices that improve product performance.
• Understanding the Business Unit strategy, advocating for Business Unit needs and effectively influencing strategic decision-making within Digital Product to ensure customers stay at the heart of our ambitions.
• Serve as the Subject-Matter-Expert on RX Platforms, cultivating awareness of the digital products and accompanying developments
• Gather and analyze data and create reports on usage, issues, and improvement opportunities
• Project Management: plan and track global product rollout, monitoring risks and reporting on progress

Candidate must have:

• Exceptional Stakeholder management skills: effective relationship and trust building, strong listening skills to ascertain expectations and understanding stakeholder concerns and needs and reflecting that in tailored approach
• Excellent communication skills: excellent written and verbal communication in business English with the ability to adapt communication style to different stakeholder needs and ability to consider the customer impact of any communication
• Predict questions and concerns and prepare adequately
• Operational empathy: ability to develop a strong understanding of local contexts and to identify and articulate potential challenges that may impact product adoption and fulfilment
• Strategic influence: demonstrate ability to influence strategic decisions within digital teams, ensuring BU vision and needs stay at the heart of our ambitions
• Knowledge of data analysis tools such as Excel and ability to read and interpret a PowerBI report

• Enjoy work-life balance with our hybrid set-up
• 24 annual PTOs
• Abundant learning and development opportunities
• HMO coverage from day 1 (for you and up to 4 dependents)
• Life and accident insurance for employees from day 1
• Competitive compensation package with annual merit increases
• Flexible Retirement Plan

• Joining goodies, Recreational activities, Maternity leaves, Paternity leaves, Annual leaves, Rewards & recognition, Retirement benefits, Health insurance, Life insurance