Quality Assurance Analyst (Credit Operations) - Operations Support, MariBank
Monee Manila Full-time
Job Description:
Requirements:
- Perform end to end Quality Assurance (QA) evaluations of collections agents and ensure adherence to process/SOPs.
- Conducts QA calibration sessions with Team Members and Outsourced Collection Agencies. Ensures that QA SOP/process is always up to date.
- Prepare QA reports.
- Identify gaps and suggest improvements to maintain good quality service.
- Graduate of any 4-year course (preferably in banking and finance or any related courses).
- At least 3–6 years of experience in Quality Assurance, Quality Analyst, or any related role, preferably within the banking industry and Collections operations (e.g., call monitoring, dispute handling, compliance checks, or credit/collections processes).
- Requires strong analytical, verbal and written communication skills to analyze and summarize information.
- Willingness to be assigned on-site in Ortigas, Mandaluyong City and/or Cubao, Gateway.
Primus@ Knowledge Specialists, Inc.Manila
JOB SUMMARY
The Quality Assurance Officer is responsible for monitoring and ensuring compliance with quality standards across multiple construction sites. This role involves daily online monitoring, milestone approvals, documentation verification...
Makati, 6 km from Manila
Job Description
Posted on 28 April 2026
Job Title: Quality Assurance & Policy Control Officer/Supervisor
Division: Operations Division
Department: Operations Back Office and Support
Reports to (Position of Immediate Superior): Quality Assurance...
RACKSManila
We are seeking a highly competent and detail-oriented Quality Assurance Manager to lead and drive quality excellence across all restaurant operations. This role is responsible for ensuring that all branches consistently meet the highest standards...