Sales Admin Support | Midshift | WFO-Angeles

in 8 hours

JOB DESCRIPTION:

likely include other admin duties.

Responsibilities & Duties:

• Processing any incoming sales enquiries as appropriate.
• Creating/ managing / editing SLAs as required.
• Processing sales orders including updating customers.
• Supporting all other sales/ops handovers ensuring all necessary information is present.
• Setting up new and managing existing customer accounts on Syrinx.
• Looking after sales@ inbox including web enquiries.
• Compiling proposals for sales team.
• Updating Hubspot with new deals and any relevant information.
• Dealing with suppliers to obtain quotes.
• Collating information/ rates and using/ creating excel tools for project proposals.
• Resolving invoice queries.
• Uploading sales team meeting notes into Hubspot including creating any necessary deals/ quotes/ proposals. The notes will come from sales team in various forms e.g. phonecall, voicenotes via whatsapp, scanned handwritten notes or email.
• Downloading and collating relevant information for tenders, filling out as many answers as possible and escalating technical/ commercial to BD team. Managing deadlines to ensure submission before clarifications due.
• Attending sales meetings, writing up notes and tracking any actions agreed.

Key Skills/Required:

• Being customer focused will be critical to success, particularly in challenging situations.
• Working closely with, and supporting the sales team including the sales director.
• Being comfortable on the phone with customers.
• Having enough understanding of the range of products / services we can offer to raise all types of quotes and pick up/ challenge items that the BD team may have overlooked.
• Being organised to ensure all relevant information is handed over correctly to the operations team, to deliver on the products / services the customer has been sold.
• Being familiar with Microsoft outlook, powerpoint, word and in particular excel.
• Good communication skills

Qualifications/Experience Required:

• Willing to train but experience of ARP systems like Syrinx

Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.