IT Security Analyst

Monitors and reports security events in the iQor enterprise. Performs daily health checks on security devices.

Responsibilities:

• Performs daily monitoring and reporting of security Events.
• Study and Review device security logs.
• Performs adhoc reports from security tools as requested.
• Submit tickets to the Service Desk describing security incidents with supporting information or evidence.
• Performs initial investigations from daily reports and monitoring.
• Performs routine Health Check lists for Security tools.
• Participates in projects as assigned.
• Performs Mentoring and education for security staff members.
• Drives continuous improvement through trend reporting analysis and metrics management.
• Assure that procedures and work instructions are efficient and not redundant.
• Offers new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field".
• Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Confers with reporting manager on complex or unusual situations.
• Establishes new measurement systems if/where possible.
• Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization.
• Maintains discretion and confidentiality in all areas pertaining to the IT systems, data and proprietary information, whether internal to iQor or customer specific.
• Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
• Understands and embraces the business and IT strategic direction.
• Performs other duties as assigned.

Skills Requirements:

• 2-3 years of equivalent external work experience or equivalent formal training in related duties.
• 1 - 2 years of experience in IT or security field.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Computer Science, Information Systems or computer related discipline required.

Physical Requirements:

Consistent attendance is an essential function of the job.