[ref. j8109224] JPMorgan Chase & Co. - Global Card Operations - Payments Governance Analyst (Commercial and Investment

If you're passionate about making an impact and driving change, we invite you to explore the exciting opportunities with us and be part of a team that is shaping the future of finance.

As a Data Analyst in Payments Governance, you will remain current with card network requirements, leverage tools to research processing data, and create performance metrics. You will collaborate with Payments Governance Reviewers/Facilitators, identify and escalate potential risks, and develop metrics and dashboards for leadership.

Job Responsibilities:

• Remain current with card network requirements for payments products.
• Leverage tools like Snowflake, Python, Tableau, Alteryx, and Power Apps for data research.
• Monitor Third Parties processing to identify changes, trends, or anomalies.
• Collaborate with Payments Governance Reviewers to solve data analytics and reporting pain points.
• Ensure accurate and timely information throughout the assessment process.
• Identify, research, report, and escalate potential risks in the data.
• Communicate professionally with stakeholders.
• Review, analyze, recommend, and implement process changes for Third Party oversight.
• Maintain system access profiles, SOPs, and process flows.
• Develop metrics, dashboards, and reporting for Payments Governance leadership.
• Ensure integrity of the Payments Governance database/SharePoint site/repository.

Required Qualifications, Skills, and Capabilities:

• Minimum 2 years of experience with Merchant Services data analysis.
• Minimum 2 years of experience in Merchant Services, Payments.
• Strong detective mentality with a passion for analytic research.
• Ability to develop efficient workflows in Alteryx.
• Proficient with Excel & PowerPoint for presentations and analytics.
• Experience in analyzing voluminous data from raw sources.
• Analytical thinker with excellent communication skills.
• Ability to monitor and analyze performance data and make recommendations.
• Sound judgment and flexibility in problem-solving.
• Contribute to a productive business culture.
• Ensure quality of user experience and secure data.

Preferred Qualifications, Skills, and Capabilities:

• Experience with analytical packages/databases like SAS, SQL, Python.
• Advanced knowledge of Merchant Services systems and Agile practices.
• Interest in financial compliance, risk, and regulations.
• Strong interpersonal skills with a client focus.
• Extremely analytical with superior communication skills.
• Knowledge of Chase workflow management systems like Pega, Navigator, JIRA.

Additional Information:

• Shift Schedule: 8PM-5AM MNL Time (Mon-Fri)