Customer Service Representative (VOICE/NON-VOICE Account)
Talent Outsourcing Channel Solutions Davao Full-time
Join the dynamic team as a Customer Support Representative for our New Telco division. In this full-time role based in Davao City, Davao del Sur, you will be the first point of contact for our valued customers, providing exceptional support and resolving queries efficiently.
What you'll be doingRespond to customer inquiries and concerns via phone, email, and chat channels
Troubleshoot technical issues and provide step-by-step guidance to customers
Process customer requests, such as account changes, billing inquiries, and order placements
Maintain accurate records and documentation of customer interactions
Continuously seek opportunities to improve customer satisfaction and identify areas for process improvements
Collaborate with cross-functional teams to ensure seamless customer experiences
What we're looking for(at least HS Grad (old curriculum) / SHS Grad | 1yr Customer Service Experience required|
Excellent Communication Skills | B2
Apply now to join our team and be a part of our exciting journey!
Work Avenue And Business Solutions IncorporatedDavao
As a Customer Support representative at our Davao site, you will be the first point of contact for our customers. Your role is to provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
You...
OutforcePhilippines
This a Full Remote job, the offer is available from: Philippines
Our client is looking for an experienced Customer Service Representative for a role in their expanding team. We're on the hunt for someone who lives and breathes customer service...
Beawesome, Inc.Davao
Join our Awesome CX by Transcom Family as a Customer Service Representative (CSR):
• CSR’s main task is to offer a full range of customer service to assigned client/s, by phone, fax, chat, and/or mail/email. Full range of customer service includes...