Store Supervisor- Cagayan de Oro BRANCH
Starbreaker Corp Cagayan de Oro Full-time
- SPECIFIC DUTIES AND RESPONSIBILITIES
- 1. Identifies Barista performance challenges, provides assistance, coaches their performance, monitors the progress of skillset, and capability for continuous improvement on the job.
- 2. Supervises Barista to ensure that serving of all products is with friendly, individualized attention towards each customer. Educates customers about all/premium beverage and food items.
- 3. Trains and oversees Baristas and ensures that products are prepared by them according to the approved made and processed in a timely manner to meet the speed and demand of the market and or customers.
- 4. Ensures welfare, safety, and security of employees, location, and store operation in general.
- 5. Manages staff schedules to meet the required manpower in various shifts and activities of his assigned store/s.
- 6. Coordinates with Team Leaders or Supervisors to balance manpower schedules and implement necessary staff movements.
- 7. Oversees cashiering and operational fund management; ensures that standard fund/amount is available in a timely manner. Administers bank deposits and sales reporting according to policies and procedures.
- 8. Maintains product expertise and prepares coffee mixture according to the approved made and process.
- 9. Manages and implements cleanliness, sanitation, and overall food and beverage safety, functioning equipment, and supplies available for efficient operation of the store.
- 10. Keeps workspace, and cart/store in its best condition. Coordinates all necessary repairs, refurbishing, and or maintenance jobs to ensure the overall look, and store/brand are according to approved identity.
- 11. Implements company policies, procedures, and protocols and any others that the company may introduce or revise from time to time.
- 12. Facilitates incident investigations involving employees or the general condition of the store, and its operation in relation with the lessor.
- 13. Administers the reporting requirements on employee benefits or Timekeeping related documents - Daily Time Records, pay slips, uniforms, etc.
- 14. Aids marketing promotions or store events and educate his staff accordingly.
- MINIMUM REQUIREMENTS
- 1. With at least three (1) years actual experience as a supervisor in a restaurant, coffee shop, or equivalent experience in the food and beverage industry.
- 2. Barista a plus, with an equivalent certificate course in food and beverage service, an advantage.
- 4. Amenable to working on flexible operational, extended hours – as needed, and overseeing different stores/locations.
- 5. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it.
- 6. Willing to be assigned in CDO branch
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Respect, and Excellence
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