CSR – Travel & Hospitality Account (Pasay Site)

apartmentWork Avenue And Business Solutions Incorporated placePasay scheduleFull-time calendar_month 

Handle inbound calls from customers regarding travel and hospitality services

  • Conduct outbound calls for follow-ups, updates, confirmations, and customer assistance
  • Assist customers with bookings, reservations, cancellations, and itinerary changes
  • Provide accurate information regarding services, policies, and account details
  • Resolve customer concerns in a timely and professional manner
  • Escalate complex issues to the appropriate department when necessary
  • Document all customer interactions accurately in the system
  • Maintain service quality standards and meet performance targets
  • Follow company policies, procedures, and data privacy guidelines
Qualifications:
  • At least 6 months Call Center Experience (CCE)
  • High School Graduate (Old Curriculum) or Senior High School Graduate
  • Good communication skills (B2 level preferred)
  • Willing to work onsite in Pasay City
  • Amenable to shifting schedules, weekends, and holidays
  • Can start ASAP

How to Apply

Send your updated resume to job•••••••••••••@gmail.com

Subject Line: Travel & Hospitality - MOA | Pasay

apartmentOur ClientsplaceMakati, 2 km from Pasay
Finance and Accounting Manager – Hospitality & Tourism Location Makati City Work Schedule Monday to Friday | On-site About the Role An established hospitality and tourism company is looking for a Finance and Accounting Manager (CPA) to lead...
apartmentPrivate AdvertiserplaceManila, 6 km from Pasay
As a Property Accountant, you'll own the full accounting operations for a defined group of hospitality, RV park, hotel, vacation rental property management companies — serving as their primary accounting resource, driving standardization...
apartmentOne OutsourceplaceManila, 6 km from Pasay
Join a fast-growing company in the Travel, Tourism, and Hospitality Industry and take the lead in managing end-to-end financial operations across multiple properties. This role is ideal for a seasoned accounting professional who thrives in a dynamic...