Manila - Technical Business Analyst

Job Description

This position plays a critical role in contributing to the delivery of enterprise-wide IT and automation solutions by bridging business needs with technical implementation. This role will have a primary focus on therequirements gathering, design coordination, and stakeholder alignmentfor anOperations Management System (OMS) tool.

In addition to the core responsibilities, this role may also be tapped to supportautomation-related initiatives, particularly in documenting functional and technical requirements, depending on bandwidth and project needs.

Qualifications:

• Must have at least 2-3 years IT business analyst experience
• Must possess a BS/BA degree in relevant discipline
• Previous experience of working in an agile environment and using recognized development methodology e.g., Agile, SCRUM, KANBAN.
• Open to work on a flexible mid shift
• Strong critical thinking skills

Accountabilities:

• Assist in the exploration and implementation transformative technologies for operational efficiency
• Develop a technology enablement roadmap with measurable milestones
• Create technical and functional user documentation
• Develop systems specifications, process flow and conversion strategies.
• Follow established business processes, protocols and quality standards in the development and deployment of complex solutions.
• Gather business requirements and translate them into user stories/functional specifications.
• Identifies and documents process improvements and functional specifications based on research of best practices and analysis of work group data.
• Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability.
• Work between remote development teams, internal IT and business to ensure requirements are being met.

• Maternity leaves, Paternity leaves, Annual leaves, Retirement benefits, Health insurance, Life insurance