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Customer Service Representative at Limitlessli

apartmentLimitlessli placePhilippines calendar_month 

This a Full Remote job, the offer is available from: Philippines

At Limitlessli, we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering meticulously tailored services to meet our clients' unique business needs.

The Opportunity:

The Customer Service Representative needs to be a dedicated, detail-oriented, and outgoing individual for our customer service team. As a key point of contact for medical professionals, you will be responsible for managing interactions with doctors, handling contract processes via DocuSign, and ensuring a professional yet friendly experience for our clients.

The ideal candidate will have excellent communication skills, a proactive approach to relationship-building, and the ability to navigate complex administrative tasks with ease.

This position is remote and offers you the flexibility of working from home.

Your responsibilities will include:

  • Build and maintain strong relationships with doctors and healthcare providers through proactive communication and follow-ups.
  • Manage contract preparation and execution via DocuSign, ensuring accuracy and timely completion.
  • Handle customer inquiries and concerns professionally via phone and email, providing timely and effective resolutions.
  • Contact healthcare facilities to verify ongoing medical supply needs for Ostomy, Urology, and Tracheostomy patients.
  • Accurately document all interactions and updates in CRM and CMR systems.
  • Collaborate with internal teams to address customer needs and support process improvements.

To succeed in this role you will need:

  • Prior experience in customer service, healthcare administration, or a related field preferred
  • Strong communication skills in English (written and verbal); Spanish fluency is a plus
  • Proficient in using CRM systems, DocuSign, and Microsoft Office/Google Workspace tools
  • High attention to detail and strong organizational skills
  • Comfortable with phone/email outreach and multitasking in a fast-paced environment
  • Professional demeanor and a customer-first mindset

Service Fee:

Industry standards applicable to the state depending on work experience and level of expertise.

Hours:

US Eastern Standard Time (EST) - 9am to 6pm

Why Limitlessli?

We embrace the flexibility and convenience of a remote working environment, and you will collaborate with an international team while contributing to our growing business, all from the comfort of your home.

Essential requirements:

You will need to have some essential tools – a reliable computer and noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection. You’ll also be required to have a backup internet connection, ensuring that you’re well-equipped to complete your work seamlessly.

Don't miss out on this opportunity – apply now and become a valuable member of the Limitlessli team! If you're interested in what you have read, then we invite you to take the next step and submit your application.

JOIN OUR TEAM!

This offer from "Limitlessli" has been enriched by Jobgether.com and got a 72% flex score.

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