Virtual Assistant (Part-time)

About the Role

We are looking for a highly organized and proactive Part-Time Virtual Assistant to support our Director and Project Manager with daily administrative and operational tasks. This role plays a key part in ensuring smooth communication, efficient scheduling, and strong client coordination.

The ideal candidate is confident in handling client-facing tasks, managing documents, and working in a fast-paced environment. Experience or understanding in manufacturing or construction-related processes will be highly valued. This is a developing role with opportunities to grow as the business expands.

• Manage email and inbox organization, including prioritizing messages, flagging urgent items, and drafting responses
• Coordinate and manage calendars and appointments for multiple team members, ensuring conflict-free scheduling
• Provide direct administrative and personal support to the Director and Project Manager
• Conduct client and customer follow-ups via phone or email to gather or confirm information
• Handle professional client communication with accuracy, clarity, and timeliness
• Draft business correspondence including emails, letters, and reports
• Maintain and update tasks, workflows, and project tracking using Monday.com
• Assist in document handling, filing, and digital organization
• Take meeting notes and distribute clear action points
• Prepare summaries and basic reports as required
• Support general virtual assistant duties as needed

• Proven experience as a Virtual Assistant or in a similar administrative/support role (preferably with Australian clients or industries)
• Strong experience in document handling and management
• Confident in client-facing communication and coordination
• Knowledge or exposure to construction or manufacturing environments is highly preferred
• Proficiency in Microsoft Outlook, Monday.com, and other productivity tools
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities
• High attention to detail, professionalism, and confidentiality
• Comfortable making and receiving client calls