Customer Service Representative| On Site Process|
Nezda Technologies Manila Full-time
Dedicated and customer-focused Customer Service Representative with strong communication skills and a proven ability to handle both voice accounts. Experienced in resolving customer inquiries, providing accurate information, and ensuring customer satisfaction through efficient problem-solving.
Skilled in managing high-volume interactions via phone, email, and chat while maintaining professionalism and empathy. Adaptable, detail-oriented, and committed to delivering excellent service and building positive customer relationships.
Qualifications:
- At least a High School or Senior High School graduate
- Open to applicants with or without BPO experience
- With or without experience
Willing to work on shifting schedule (Morning, Graveyard, Nighshift)
What We Offer:
- Competitive salary package (commensurate with experience)
- Opportunities for career growth and development
- Supportive, collaborative, and engaging work environment
- Initial Phone Call Interview
- On Site Assessment
- Final Onsite Interview
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