Customer Service Representative - Chat/Email | WFH (A-EBD)
Sourcefit Quezon City Full-time
Job Description
As a Customer Service Representative - Chat and Email Support, you will be responsible for providing support to our client's customers. The support will be in various channels such as email, and chat. You are expected to provide the best in class customer service and ensure the customers are fully satisfied.
About the Account
Our client is an online retailer specializing in providing high-quality, stylish prescription eyewear at an affordable price. With a focus on delivering excellent customer service and a seamless online shopping experience, they are dedicated to helping customers find the perfect pair of glasses or sunglasses to suit their style and needs.
Job Details:
- Customer Service Representative - Chat and Email Support
- Eastwood Libis QC
- Shifting Schedule
- Training Schedule 1 Month Monday to Friday 9 AM TO 6 PM
Responsibilities:
- Respond to customers' inquiries via chat and email promptly and professionally
- Verify customer account information accurately and efficiently
- Assist customers with their orders, refunds, and exchanges, ensuring complete customer satisfaction
- Provide comprehensive and accurate product information to customers
- Ensure that customer inquiries and issues are resolved in a timely and effective manner
- Continuously improve customer satisfaction by actively seeking feedback and implementing changes based on customer feedback
- Maintain a high level of customer service knowledge and be able to assist with a wide range of customer inquiries and issues
Qualifications:
- At least 1 year of experience in a Customer Service role
- Good English communication skills
- Highly organized
- Good Attention to detail
- Flexible on work schedules
3o BPO IncorporatedQuezon City
We is looking for a Norwegian Customer Service Representative.
Responsibilities:
• Assist customers via phone, email, and chat.
• Resolve inquiries and concerns in a professional manner.
• Proactively provide feedback for product and service...
HCM Nexus Consulting IncQuezon City
are appropriately named and stored in internal systems.
Qualifications:
• Strong customer service skills.
• Proficiency in basic computer applications.
• Adequate English communication skills.
• High attention to detail.
• At least 6 months of experience...
Asia Teleservices, Inc.Quezon City
CUSTOMER SERVICE REPRESENTATIVE (International Remittance | BPO | FinTech)
Asiatel Outsourcing (Asia Teleservices Inc.) — Ortigas, Pasig City | Onsite
ABOUT THE ROLE
Asiatel Outsourcing is hiring experienced Customer Service Representatives...