Product Management Associate
We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.
Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.
Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:
- Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.
- Ownership of customer support and product quality testing functions
- Responsible for writing and designing features, as well as product ideation and strategic planning
- Researching new technologies, market trends
- Provide customer support to Squadzip customers and enterprises on trial
- Provide support to Customer Experience, Business Development and Marketing as a product expert both in the office and in the field.
- Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.
- Working with development team to manage development timelines
- Building content to support external customers
- Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.
- Digital native/technology advocate that is up to date with the latest apps and gadgets
- Detail-oriented
- Motivated learner
- Research savvy
- With some customer-facing experience
- Articulate in both English and Filipino
- Business correspondence