URGENT HIRING | Customer Service Representative - Remittance/Fintech
Asia Teleservices, Inc. Quezon City Full-time
CUSTOMER SERVICE REPRESENTATIVE (International Remittance | BPO | FinTech)
Asiatel Outsourcing (Asia Teleservices Inc.) — Ortigas, Pasig City | Onsite
ABOUT THE ROLE
Asiatel Outsourcing is hiring experienced Customer Service Representatives for our International Remittance / FinTech account. If you have background in BPO, customer support, international accounts, or financial services, this is an excellent opportunity to grow your career with a fast-expanding company.
JOB KEY RESPONSIBILITIES- Handle inbound and outbound calls, emails, and customer inquiries for remittance and financial services.
- Process international money transfer transactions following regulatory and compliance guidelines.
- Provide accurate information, issue resolution, and product knowledge support.
- Update and maintain customer records in CRM tools.
- Support multiple products and ensure a smooth and professional customer experience.
- Achieve assigned KPIs, quality scores, and performance targets.
- Minimum 1 year BPO experience handling an international account (customer service, financial services, telco, banking, or related accounts).
- Strong communication and problem-solving skills.
- Experience in remittance, money transfer, payment processing, or FinTech is a plus.
- Tech-savvy; familiar with CRM systems, MS Office, and web-based tools.
- Willing to work onsite in Ortigas and on shifting schedules, weekends, and holidays.
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Quezon City
Job Opening
Customer Service Representative
Job Industry
Consumer Services
Job Type
Full-Time
Experience Level
Entry Level
Date Posted
2026-07-02
Job Location
Vertis Dr
Quezon City
1138
NCR
Philippines
Company Information
RSD...