Customer Service Representative (Healthcare)
HCM Nexus Consulting Inc Quezon City
Job Description
Primary Responsibilities:
- Data Verification: Conduct outbound calls to verify patient demographic details, eligibility for insurance, and benefits.
- Medical Billing Follow-ups: Monitor unpaid insurance claims and pending appeals. Request necessary records or denial documentation to be faxed and update account information in the management system with comprehensive notes.
- Document Management: Organize and maintain medical, demographic, and billing records, ensuring files are appropriately named and stored in internal systems.
Qualifications:
- Strong customer service skills.
- Proficiency in basic computer applications.
- Adequate English communication skills.
- High attention to detail.
- At least 6 months of experience in customer service or outbound (non-sales) roles.
Key Performance Metrics:
- Accuracy
- Attendance
- Reliability
- Productivity
Work Schedule:
- 12:30 AM to 9:30 AM (Tuesday to Saturday)
- Schedule may be adjusted based on business requirements
Nityo InfotechQuezon City
of experience as a Customer Service representative or Technical Support representative
• Strong communication skills
• both verbal and written
• with the ability to explain issues clearly to non-technical users
• Excellent customer service skills...
Joulestowatts Business Solutions Private LimitedTaguig, 15 km from Quezon City
Job Description
Customer Service Representative (CSR)
Requirements:
• Minimum 1 year of BPO experience.
• Experience in Inbound and/or Outbound calling.
• Good English communication skills.
• Ability to interact professionally with customers...
STACKphQuezon City
HIRING: Customer Service Representatives – Bridgetowne
Be part of our One-Day Virtual Application Process and get hired without going onsite!
Open Accounts & Qualifications
• E-Commerce Account (80% Non-Voice)
• Earn up to ₱25.5K
• Associate...