Insurance Sales Agent
Purple Cow Agency is an outsourcing company located in Cebu City IT Park. We are building a dedicated team for a United States insurance client, and we are hiring now.
About the role
You will call people in the United States who may want burial and end-of-life insurance, also called final expense insurance. Over time the team will also handle term life insurance. The product is simple, and many people already want it.
Your job is to connect with the customer, understand what they are looking for, and build their interest. You are not the one who closes the sale. When the customer is warm and ready, you pass a live transfer to a closer, a licensed United States agent, who completes the sale and handles the paperwork.You do not take Social Security numbers or payment details. The closer does that. Full training is provided, including training videos from the insurance broker.
What you will do- Make outbound calls to customers in the United States.
- Connect with each customer and build a warm, friendly conversation.
- Understand what the customer is looking for and build their interest in the product.
- Know when a customer is ready, and pass a live transfer to a closer to complete the sale.
- Follow the script and the call process you are trained on.
- Meet daily and weekly targets for good transfers.
- Keep simple, accurate notes on each call.
- Good spoken English that is clear and easy for American customers to understand.
- A warm, friendly, and confident manner on the phone.
- A natural feel for people, and the ability to build interest and move a conversation toward a yes.
- The drive to reach targets and earn bonuses.
- Someone reliable and steady, who wants a long-term job.
- Willing to work night shift in our office.
- Basic computer skills.
You do not need to be a hard closer. Our United States agents do the closing. But you should enjoy talking to people and have a real feel for selling. If you have that and you are willing to learn, we will train you.
Nice to have- Experience in outbound sales, telesales, or a call center.
- Experience selling to United States customers.
- Experience with insurance or other financial products.
- Experience using a dialer or a CRM system.
- Competitive salary, based on your experience.
- Performance bonuses tied to your results.
- SSS, PhilHealth, and Pag-IBIG.
- Private health insurance (HMO).
- 13th month pay.
- Paid time off.
- Full training and a supportive team in the office.
- Room to grow. As the team grows, we promote strong people into team lead, coach, and sales manager roles
- Full time, 40 hours per week.
- This is a night shift. You will most likely work California hours, which fall during the night and early morning here in the Philippines. The exact schedule is confirmed when you start.
- Office-based at our Cebu City office. This is not a work-from-home role. We work together in the office so we can support each other and keep quality high.