Facilities Supervisor

Job Summary

You will ensure that the site remains safe, comfortable, and fully operational for employees and visitors.

• Supervise daily facilities operations: Oversee maintenance tasks, including HVAC, plumbing, electrical systems, and general building upkeep.
• Manage facilities team: Lead a team of facilities staff, providing guidance, training, and performance reviews to ensure optimal performance.
• Vendor and contractor management: Coordinate with external contractors for specialized services, ensuring quality and cost-effective service delivery.
• Maintenance management: Implement and oversee preventative maintenance programs for equipment, facilities, and infrastructure.
• Health & Safety: Ensure compliance with all relevant health, safety, and environmental regulations. Conduct regular site inspections to ensure a safe work environment.
• Budget and cost management: Assist in budgeting for facilities operations, monitoring expenditures, and ensuring cost-efficiency in the maintenance and operations of the site.
• Emergency preparedness: Develop and implement emergency response plans and procedures, including fire drills, evacuation plans, and safety protocols.
• Customer service: Act as the primary point of contact for internal and external stakeholders regarding facilities-related concerns and issues.
• Reporting & Documentation: Maintain accurate records of maintenance schedules, service contracts, and equipment inventories. Prepare periodic reports for management.

Qualifications

Education:

• Bachelor's Degree in Engineering, Facilities Management, or any related field.
• Non-licensed engineers with relevant facilities management experience are encouraged to apply.

Experience:

• At least 3-5 years of experience in facilities management or building operations, with at least 1-2 years in a supervisory role.
• Experience in BPO facilities management is highly advantageous.
• Knowledge of basic electrical, mechanical, and plumbing systems, and general building maintenance.
• Prior experience in managing vendor relations and third-party contractors.

Skills:

• Strong leadership and supervisory skills with a focus on team management and performance improvement.
• Excellent problem-solving skills and the ability to handle emergency situations quickly and effectively.
• Knowledge of building systems, safety regulations, and OSHA compliance.
• Strong communication skills, with the ability to interact effectively with different stakeholders.
• Proficiency in MS Office and other facilities management software (e.g., CAFM systems) is a plus.

Personal Attributes:

• Self-starter with the ability to work independently and in a team setting.
• Highly organized and detail-oriented with a strong focus on efficiency and quality.
• Strong work ethic and commitment to continuous improvement.