Contact Center Platform Engineer

apartmentArtech Infosystems Private Limited placeMandaluyong calendar_month 

Job Description

Job Title : Senior Contact Center Platform Engineer

Location :Mandaluyong, Robinsons Cybergate Tower 2 1550

Work Schedule : Hybrid,2x RTO

Shift Schedule:Shifting Schedule

Position Type: 6 Months Contract

Desired Qualifications :

  • Expertise in both Cloud/Automation and Infrastructure/Security specializations.
  • Professional certifications such as Terraform Associate, AWS/GCP Certified Engineer, or relevant security certifications (e.g., Security+).
  • Advanced scripting skills (e.g., Python, PowerShell).

Calabrio, Nuance and Twilio : Tools client is looking for

Number of years experiences needed: No specified years of experience but Client emphasized that Contact center are critical to client's business and hence need to make sure the right level of resources are staffed

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