Contact Center Jobs
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Search Results - Contact Center Jobs
Ventra Health, Inc.-Mabalacat
Job Summary
• The Contact Center Team Lead serves as a senior member of the Contact Center team and acts as the first line of support for Contact Center Specialists. This role assists Supervisors with day-to-day operations, training...
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Capgemini-Manila
A global IT services firm based in Manila is seeking a Senior Leader for Contact Center Operations in Financial Services. This strategic role requires overseeing customer service excellence, managing a high-volume contact center, and ensuring...
TELUS Digital-Pasig
Overview We are seeking a dynamic and communicative Co‐Pilot AI Engineer to join our team. In this role, you will work closely with our contact center operations team to deploy and customize AI copilots for various use cases within contact center...
Capgemini-Manila
Overview
Job Title: Senior Leader Contact Center Operations Financial Services
Location: Manila
Job Summary
We are seeking a seasoned and strategic leader to oversee the end to end operations of our customer service contact center within...
TP-Manila
Job Title: Contact Center Speech Analytics Specialist Job Summary The Contact Center Speech Analytics Specialist is responsible for analyzing customer interactions to enhance overall customer experience, identify key performance drivers, and support...
Xurpas Enterprise, Inc-Philippines
Senior Operations Engineer – Genesys Contact Center
Job Highlights
• laptop to be provided
Responsibilities
• Serve as aSubject Matter Expert (SME) for operational processes and systems.
• Collaborate with team members and manage team...
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Tata Consultancy Services-Taguig
A leading consulting firm is looking for a Senior Operations Manager in the Philippines to lead a contact center program. This role involves the strategic management of operations and ensuring client satisfaction in service delivery.
The ideal...
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ScalableOS-Makati
ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here!
Job Description
SUMMARY
The Cisco Contact Center Engineer...
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Anonymous-Makati
Job Title: Contact Center Speech Analytics Specialist Job Summary The Contact Center Speech Analytics Specialist is responsible for analyzing customer interactions to enhance overall customer experience, identify key performance drivers, and support...
Our Clients-Muntinlupa
Role Overview
The Contact Center Architect is responsible for designing and delivering scalable, cloud-based customer engagement solutions across voice and digital channels. This role focuses on developing architecture for conversational platforms...
careers-page.com -
2 similar jobs: Quezon City, Manila
AECOM-Santa Ana
support to HR Contact Center services and process to ensure accurate processing of basic to moderate employee requests tickets, calls, and chat in compliance with internal and external regulations, service level agreements, processes, and procedures...
jobstreet.com -
Ventra Health, Inc.-Mabalacat
Ventra Health, Inc. is seeking a Contact Center Team Lead to serve as a senior member of the team in Mabalacat, Pampanga. This role involves balancing leadership responsibilities with hands-on support in a healthcare environment.
The Lead...
appcast.io -
TP-Makati
Job Title: Contact Center Speech Analytics Specialist
Job Summary
The Contact Center Speech Analytics Specialist is responsible for analyzing customer interactions to enhance overall customer experience, identify key performance drivers...
inspiro-Manila
The Role: To Manage, Supervise and co-ordinate the activities of a contact center team to achieve there required contact center service levels and KPI's, whilst driving individual and team performance to deliver customer service excellence...
inspiro-Makati
The Role:
To Manage, Supervise and co-ordinate the activities of a contact center team to achieve there required contact center service levels and KPI’s, whilst driving individual and team performance to deliver customer service excellence...
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