Contact Center Jobs
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TP-Taguig
Job Title: Contact Center Speech Analytics Specialist
Job Summary
The Contact Center Speech Analytics Specialist is responsible for analyzing customer interactions to enhance overall customer experience, identify key performance drivers...
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1 similar job: Philippines
BDO Unibank-Tagbilaran
the Contact's Center performance standards by modeling the highest level of professionalism, communicating job expectations, planning, monitoring, appraising and reviewing job contributions, and enforcing policies and procedures.
• Take on other tasks...
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1 similar job: Cebu
Capgemini-Manila
Overview
Job Title: Senior Leader Contact Center Operations Financial Services
Location: Manila
Job Summary
We are seeking a seasoned and strategic leader to oversee the end to end operations of our customer service contact center within...
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RingCentral-Manila
Professional Services Contact Center Engineer**Say hello to possibilities.The Professional Services Contact Center Engineer at RingCentral will play a key role in the planning and development and functions of our contact center.
This role...
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TP-Manila
Job Title: Contact Center Speech Analytics Specialist Job Summary The Contact Center Speech Analytics Specialist is responsible for analyzing customer interactions to enhance overall customer experience, identify key performance drivers, and support...
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RingCentral-Manila
A leading global cloud communications provider is looking for a Professional Services Contact Center Engineer to manage the implementation of contact center projects and ensure quality service delivery. The ideal candidate will have a strong...
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appcast.io -
Capgemini-Taguig
A global consulting and technology services firm is seeking a seasoned leader to manage its customer service contact center in the financial services domain. The ideal candidate will have over 18 years of experience in contact center leadership...
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Acquire-Pasig
winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Acquire BPO is an award-winning...
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TP-Manila
General Project Management requires general business knowledge to plan, organize, and control resources, procedures, and timing for an administrative or business process including: •Organizing project teams, assigning individual responsibilities,...
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Meralco-Pasig
The Channel Operations Staff provides support to Contact Center Operations offices namely, Voice Operations, Digital Operations and, Contact Center Operations Support by validating the level of escalated customer inquiries, requests and concerns...
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jobstreet.com -
Emapta Global-Quezon City
Oversee Contact Center Performance for Australian Customer Operations
As a Contact Center Team Lead , you will oversee a team delivering customer support to Australian clients across multiple channels. This role requires proven leadership...
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2 similar jobs: Muntinlupa, Manila
Xurpas Enterprise, Inc-Philippines
Senior Operations Engineer – Genesys Contact Center
Job Highlights
• laptop to be provided
Responsibilities
• Serve as aSubject Matter Expert (SME) for operational processes and systems.
• Collaborate with team members and manage team...
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appcast.io -
BDO Unibank-Cebu City
the Contact’s Center performance standards by modeling the highest level of professionalism, communicating job expectations, planning, monitoring, appraising and reviewing job contributions, and enforcing policies and procedures.
5. Take on other tasks...
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1 similar job: Philippines
Ventra Health, Inc.-Mabalacat
A healthcare solutions provider is seeking a Contact Center Team Lead in Mabalacat, Pampanga. This role involves assisting supervisors with operations, mentoring specialists, and monitoring service delivery. Candidates should have an Associate's...
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appcast.io -
Bravissimo Resourcing Inc-Taguig
Job Description
We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our client's service operations. Individuals must have good communication...
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foundit.com.ph -
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