[ref. v12485217] URGENT | Learning and Development Manager - Hybrid (TP EDSA) - Mandaluyong
Teleperformance Mandaluyong Full-time
Job Summary:
We are seeking a dynamic and strategic Learning and Development Manager with a strong background in instructional design and client-facing engagements. This role requires a unique blend of learning strategy, content development, and business development support, particularly in responding to Requests for Proposals (RFPs) and delivering compelling client presentations.The ideal candidate will be a collaborative leader who can translate business needs into impactful learning solutions while supporting growth initiatives.
Key Responsibilities:
Learning & Development Strategy- Design and implement scalable learning programs aligned with organizational goals.
- Conduct training needs analyses and develop competency frameworks.
- Lead the development of instructional materials using modern learning methodologies (e.g., blended learning, microlearning, eLearning).
- Create engaging and effective learning content using tools such as Articulate, Adobe Captivate, or similar.
- Apply adult learning principles and instructional design models (ADDIE, SAM, etc.).
- Evaluate learning effectiveness and continuously improve programs based on feedback and performance metrics.
- Collaborate with business development teams to craft tailored L&D solutions for client proposals.
- Lead the L&D component of RFP responses, including solution design, pricing, and delivery models.
- Deliver persuasive client presentations showcasing L&D capabilities and solutions.
- Act as a subject matter expert in meetings with prospective clients and stakeholders.
- Manage multiple learning projects simultaneously, ensuring timely delivery and quality.
- Coordinate with internal teams and external vendors to execute learning initiatives.
- Monitor budgets, timelines, and resource allocation for L&D projects.
Qualifications:
- Bachelor’s or Master’s degree in Education, Instructional Design, Human Resources, or related field.
- Minimum of 5 years of experience in Learning & Development, with at least 2 years in a client-facing or proposal development role.
- Proven experience in instructional design and learning technologies.
- Strong writing and presentation skills, especially in crafting RFP responses and client pitches.
- Excellent stakeholder management and communication skills.
- Familiarity with LMS platforms and data analytics tools for learning evaluation.
Preferred Skills:
- Experience in consulting or professional services environments.
- Certification in instructional design or project management (e.g., CPLP, PMP).
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