[ref. e8749122] Open for Newbies - fresher - Chat Support - Back Office
Job Opening
Open for Newbies - fresher - Chat Support - Back Office
Job Industry
Telecommunications
Job Type
Full-Time
Experience Level
Entry Level
Date Posted
2025-05-16
Job Location
Eastwood AveQuezon City
1800
NCR
Philippines
Company Information
VelorbitQuezon City, Metro Manila
Great service starts with great people—that’s why at Orbit, we focus on both. We offer world-class customer care while supporting and promoting our team from within. Our core values shape the way we work every day.With Orbit as your partner, you can trust that your customers are always treated with care—whether it’s helping them out, solving a problem, or guiding them through a sale.
Job Description
Responsibilities: Respond to customer inquiries via live chat in a timely and friendly manner
Assist with product questions, order issues, and technical support
Troubleshoot and resolve customer concerns efficiently
Document interactions and follow up as needed
Work with internal teams to escalate complex issues
Job Qualifications
Requirements: Strong written communication skills
Previous customer support or chat experience preferred
Basic computer and typing proficiency
Ability to multitask and stay calm under pressure
High school diploma or equivalent
Bonus: Experience with tools like Zendesk, Intercom, or LiveChat
Compensation
18000
Compensation Range
₱15,000 - ₱20,000
Number of Job Opening
100
Highest Education Attainment
At least Highschool Graduate