Reserve Pool Officer - Bacolod

apartmentCity Savings Bank placeBacolod scheduleFull-time calendar_month 
As a Reserve Pool Officer at City Savings Bank acts as a flexible, traveling reliever for branch positions, including Branch Operation Heads, Branch Service Officers, and Associates. They ensure operational continuity, high-quality service, and regulatory compliance while covering for absent personnel.

Key duties involve managing daily branch operations, supervising cash vault/ATM operations, and performing account transactions.

Key Responsibilities
  • Branch Reliever: Serves as a backup for crucial positions, including Branch Service Officer (BSO) or Branch Operation Head.
  • Operations Oversight: Supervises day-to-day branch transactions, ensuring efficiency and strict compliance with bank policies.
  • Cash and ATM Management: Handles cash vault operations, ATM management, and ensures accurate cash movements.
  • Service Delivery: Ensures excellent client service while maintaining operational efficiency.
  • Reporting and Compliance: Manages compliance with regulatory requirements (Bangko Sentral ng Pilipinas) and internal procedures.
Qualifications
  • Excellent interpersonal and communication skills (written and verbal)
  • High proficiency in the local dialect.
  • Strong marketing and leadership skills.
  • Willingness to travel extensively to various branches.
  • Previous experience in branch operations (teller, account management) is required
  • A graduate of any business course
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