Sr. Talent Acquisition Manager - Nightshift
SSG Mandaluyong Full-time
Sr. Talent Acquisition Manager Responsibilities
- Develop and implement end-to-end recruitment strategies for volume hiring (international accounts).
- Lead and manage the Talent Acquisition team including recruiters, sourcing specialists, coordinators, and recruitment supervisors.
- Monitor daily, weekly, and monthly hiring targets and recruitment performance metrics.
- Build strong talent pipelines for both active and passive candidates.
- Partner with Operations and stakeholders to forecast hiring needs and workforce requirements.
- Ensure positive candidate experience throughout the recruitment process.
- Drive process improvements to reduce time-to-fill and improve quality of hire.
- Manage recruitment budgets, vendor relationships, and recruitment tools/platforms.
- Conduct calibration sessions with hiring managers to align recruitment standards and expectations.
- Analyze recruitment data and generate reports on hiring trends, attrition, sourcing effectiveness, and recruiter productivity.
- Ensure compliance with Philippine labor laws, company policies, and data privacy regulations.
- Lead recruitment projects related to expansion, seasonal ramping, and new account launches.
- Coach and develop recruitment leaders and team members through regular performance management and mentoring.
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
- At least 10 years of Talent Acquisition experience in a BPO or shared services environment.
- Minimum 5 years in a leadership or managerial role handling recruitment teams.
- Strong experience in high-volume hiring and volume ramp management.
- Knowledgeable in Philippine labor practices and recruitment compliance.
- Proven experience handling stakeholder management and client-facing recruitment support.
- Strong leadership, communication, and decision-making skills.
- Experience using ATS (Applicant Tracking Systems), recruitment analytics, and sourcing platforms.
- Ability to work in a fast-paced and target-driven environment.
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