Accounts Management Supervisor

JOB DESCRIPTION:

1. Accounts Monitoring

• Check and receive payments from buyers and agents, update the database, and endorse to accounting.
• Prepare aging, collection, and projection report (weekly).
• Contact defaulting buyers to follow up on payments and coordinate with the sellers.
• Prepare and send notices (Reminder Letter or Final Demand and Notice of Cancellation) via email and courier.
• Endorse accounts for cancellation (past due or back-out).
• Verify cleared payments with accounting and update collection monitoring.
• Endorse fully paid accounts to the turnover team.
• Prequalify new clients.
• Pre-evaluate reservation documents for newly reserved units.
• Conduct an employment verification (via email or phone call).
• Prepare the Payment Schedule for qualified reservations.
• Analyze buyers' requests (BRF), prepare recommendations based on policy, and endorse them for management approval.
• Send Reply Letters to clients regarding the results of their requests via email.
• Process commission and incentive requests, qualify each request, endorse for management approval, and then transmit to accounting.
• Attend to clients' and agents' inquiries.
• Prepare Sales Reports for sellers' evaluation.

1. Turnover / Moved-in

• Monitor units for turnover, prepare Turnover Clearance, and route for inter-department and management approval.
• Prepare Early Move-in Agreements for clients requesting early move-ins.

1. Assist AMD Staff when needed.

SKILLS AND QUALIFICATIONS:

• At least 5 years of experience in Real Estate industry, preferably with exposure in reservations, documentation, and after sales service.
• Attention to detail and the ability to analyze large amounts of data.
• Ability to perform multiple tasks, delegate duties and manage a team effectively.
• Strong knowledge of the real estate sales process and documentation.
• Advanced proficiency in Microsoft Excel and Word is essential for data analysis and report preparation.
• Shows strong ability to communicate effectively in both written and verbal forms
• Bachelor's Degree is required for this supervisor role.

PERKS AND BENEFITS:

• Guaranteed 14th Month Pay
• Company Uniform
• 15 Vacation Leaves
• 15 Sick Leaves
• Life Insurance
• Health Card