Human Resource Associate

About the company:

Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

Role summary:

In short, they keep the wheels turning behind the scenes to make sure employees are paid accurately and have access to the benefits they deserve.

Responsibilities:

Employee Onboarding & Engagement:

• Manage the employee onboarding process, including new hire orientation and engagement initiatives.
• Facilitate a smooth transition for new employees into the company culture.

HR Policy & Compliance:

• Provide guidance and support to employees on company policies, procedures, and Philippine labor laws.
• Recommend innovative solutions and procedures to enhance departmental efficiency while ensuring compliance.

Employee Relations Management:

• Investigate and resolve employee relations concerns, complaints, and grievances in a timely and confidential manner.
• Collaborate with employees, management, and operations to achieve fair and effective resolutions.
• Enforce company policies and procedures, including conducting fair and consistent disciplinary actions.

Performance Management:

• Monitor performance management processes for probationary and regular employees.

Employee Separation:

• Process post-employment clearances and offboarding for separated employees.
• Conduct exit interviews to gather valuable feedback and improve employee relations strategies.

Payroll Processing:

• Prepare semi-monthly payroll
• Review time and attendance data to ensure accuracy before processing payroll.
• Calculate and withhold taxes according to government regulations.
• Prepare final pays
• Process and reconcile year-end payroll data, including payment summaries.

Remittance Management:

• Prepare monthly reports for SSS, PhilHealth & Pag-IBIG remittances and loan payments.

Data Management and Recordkeeping:

• Maintain accurate and up-to-date payroll records.
• Update payroll records with changes in employee exemptions and deductions.
• Conduct internal audits to ensure compliance with payroll standards and maintain internal records.

Employee Support:

• Assist with attendance trackers and timekeeping processes.
• Facilitate employee queries and complaints concerning salaries and wages.
• Conduct employee cascade sessions to discuss administrative concerns and payroll concerns.

Confidentiality and Accuracy:

• Maintain strict confidentiality of payroll transactions and employee data.
• Resolve payroll discrepancies in a timely and efficient manner.

Benefits Administration & Compliance:

• Ensure benefits policies and procedures are properly implemented and compliant with government regulations.
• Process and monitor employees' availment of government-mandated benefits (SSS, PhilHealth, Pag-IBIG) and company-initiated programs.
• Process enrollment reports for new hires to SSS, PhilHealth, and Pag-IBIG.
• Maintain and update accurate benefits databases.
• Act as a liaison with government institutions like SSS, PhilHealth, and Pag-IBIG.
• Process statutory compensation-related documents (Certificate of Contribution, Maternity, Sickness benefit certification, reimbursements, etc.)
• Process the filing of employees' maternity, sickness, and other notifications with SSS, ensuring completeness of requirements.
• Assist in securing mandatory requirements for new hires (Tax Identification Number, PhilHealth, SSS, and Pag-IBIG numbers).
• Endorse newly regularized employees to HMO and Group Life Insurance.
• Formulate and revise benefits policies, as needed.

Employee Support & Communication:

• Assist with the onboarding process, explaining benefit options to new hires.
• Manage employee benefits enrollment, changes, and terminations.
• Process claims and answer benefit-related inquiries from employees in a timely and courteous manner.
• Orient newly eligible employees and process enrollment forms, changes, and loan requests.
• Provide assistance in communicating information to employees about benefit programs, procedures, changes, and government-mandated disclosures.
• Assist in HR-initiated events such as cascade sessions and special projects.

Qualifications:

• Bachelor's degree in HR, Business Administration, or a related field (preferred).
• At least 1 year of relevant experience in employee relations, benefits administration and/or payroll
• Strong understanding of Philippine labor laws and government regulations related to employee relations, benefits and payroll.
• Excellent analytical and problem-solving skills.
• Proficiency in MS Office Suite and payroll software (a plus).
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.