Human Resource & Administrative Associate (Midshift)

apartmentPrivate Advertiser placeMakati scheduleFull-time calendar_month 

Job Description

Position: Human Resources & Administrative Associate (BPO)
Department: Human Resources & Finance
Job Type: Full-Time (Hybrid: 3x onsite / 2x WFH)
Location: Ayala, Makati

Schedule: Mid shift (1:00 PM – 10:00 PM)

About the Company

Agile Tech Ops is a fast-growing startup dedicated to delivering innovative, cutting-edge software solutions that support business growth and operational excellence. We partner with leading US-based companies, providing high-impact services that drive global success.

Our culture is built on collaboration, continuous learning, and a commitment to excellence in everything we do.

Position Overview

The Human Resources & Administrative Associate (BPO) plays a critical role in supporting both HR and Finance & Administration functions. This position is responsible for ensuring efficient day-to-day operations by handling administrative processes, assisting in employee lifecycle management, and supporting financial documentation and compliance.

This role requires a highly organized, detail-oriented professional who can manage multiple priorities, maintain confidentiality, and effectively collaborate with cross-functional teams in a fast-paced BPO environment.

Key Responsibilities

HR Support
  • Coordinate end-to-end recruitment activities, including job posting, resume screening, interview scheduling, and candidate communications
  • Prepare and organize candidate documents, ensuring completeness and accuracy
  • Maintain and regularly update employee records (201 files, contracts, and HRIS data) in compliance with company policies and labor regulations
  • Support onboarding processes, including pre-employment requirements, orientation scheduling, and new hire documentation
  • Assist in employee engagement initiatives, training coordination, and performance tracking
  • Monitor employee attendance, leave records, and other HR-related documentation
  • Provide administrative support for disciplinary actions, employee relations concerns, and HR reporting
Finance & Administration Support
  • Process and track expense reports, reimbursements, invoices, and purchase orders with accuracy and timeliness
  • Assist in payroll preparation by validating attendance, employee data, and payroll inputs
  • Maintain and organize financial records, ensuring completeness for audit and compliance purposes
  • Support internal and external audits by preparing required documentation
  • Coordinate with vendors and service providers for office needs, ensuring timely procurement and cost efficiency
  • Monitor office expenses and assist in budget tracking
General Administrative Duties
  • Draft, proofread, and format internal and external communications, reports, and presentations
  • Organize meetings, prepare agendas, and document minutes with clear action items
  • Maintain efficient filing systems (digital and physical) to ensure easy access and document security
  • Manage office supplies inventory and oversee general office upkeep
  • Handle sensitive and confidential information with a high level of professionalism and discretion
  • Support ad hoc administrative tasks and projects as assigned by management
Qualifications
  • Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field
  • At least 1–3 years of relevant experience, preferably in a BPO or fast-paced environment
  • Familiarity with HR processes such as recruitment, onboarding, and employee records management
  • Basic knowledge of payroll processes and financial documentation is an advantage
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with HRIS or accounting tools is a plus
  • Strong organizational skills with the ability to handle multiple tasks and deadlines
  • Excellent written and verbal communication skills
  • High level of integrity, professionalism, and ability to handle confidential information
Core Competencies
  • Strong attention to detail and accuracy
  • Effective time management and ability to prioritize tasks
  • Proactive problem-solving mindset with strong initiative
  • Team-oriented with the ability to collaborate across departments
  • Adaptability and flexibility in a dynamic, fast-paced BPO environment
Reporting Structure
  • Reports to: HR Specialist and Finance & Administration Manager
  • Collaborates with: HR Team, Finance Team, and Administrative Staff
Compensation & Benefits
  • Competitive salary package
  • Health insurance (HMO)
  • Life insurance coverage
  • Opportunities for salary increase and career growth
  • Hybrid work setup (3 days onsite, 2 days work-from-home)
Work Schedule
  • 8-hour shift
  • Monday to Friday
  • Mid shift
Supplemental Pay
  • 13th month pay (as mandated)
  • Performance-based bonus
Why Join Agile Tech Ops?
  • Be part of a growing company with global exposure
  • Work with international clients and teams
  • Opportunity to develop both HR and Finance skill sets
  • Supportive and collaborative work environment

Ready to grow with us?

Send your resume to [email protected] and kickstart your career with Agile Tech Ops.

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