Human Resource & Administrative Associate (Midshift)
Job Description
Position: Human Resources & Administrative Associate (BPO)Department: Human Resources & Finance
Job Type: Full-Time (Hybrid: 3x onsite / 2x WFH)
Location: Ayala, Makati
Schedule: Mid shift (1:00 PM – 10:00 PM)
About the Company
Agile Tech Ops is a fast-growing startup dedicated to delivering innovative, cutting-edge software solutions that support business growth and operational excellence. We partner with leading US-based companies, providing high-impact services that drive global success.Our culture is built on collaboration, continuous learning, and a commitment to excellence in everything we do.
Position Overview
The Human Resources & Administrative Associate (BPO) plays a critical role in supporting both HR and Finance & Administration functions. This position is responsible for ensuring efficient day-to-day operations by handling administrative processes, assisting in employee lifecycle management, and supporting financial documentation and compliance.
This role requires a highly organized, detail-oriented professional who can manage multiple priorities, maintain confidentiality, and effectively collaborate with cross-functional teams in a fast-paced BPO environment.
Key Responsibilities
HR Support- Coordinate end-to-end recruitment activities, including job posting, resume screening, interview scheduling, and candidate communications
- Prepare and organize candidate documents, ensuring completeness and accuracy
- Maintain and regularly update employee records (201 files, contracts, and HRIS data) in compliance with company policies and labor regulations
- Support onboarding processes, including pre-employment requirements, orientation scheduling, and new hire documentation
- Assist in employee engagement initiatives, training coordination, and performance tracking
- Monitor employee attendance, leave records, and other HR-related documentation
- Provide administrative support for disciplinary actions, employee relations concerns, and HR reporting
- Process and track expense reports, reimbursements, invoices, and purchase orders with accuracy and timeliness
- Assist in payroll preparation by validating attendance, employee data, and payroll inputs
- Maintain and organize financial records, ensuring completeness for audit and compliance purposes
- Support internal and external audits by preparing required documentation
- Coordinate with vendors and service providers for office needs, ensuring timely procurement and cost efficiency
- Monitor office expenses and assist in budget tracking
- Draft, proofread, and format internal and external communications, reports, and presentations
- Organize meetings, prepare agendas, and document minutes with clear action items
- Maintain efficient filing systems (digital and physical) to ensure easy access and document security
- Manage office supplies inventory and oversee general office upkeep
- Handle sensitive and confidential information with a high level of professionalism and discretion
- Support ad hoc administrative tasks and projects as assigned by management
- Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field
- At least 1–3 years of relevant experience, preferably in a BPO or fast-paced environment
- Familiarity with HR processes such as recruitment, onboarding, and employee records management
- Basic knowledge of payroll processes and financial documentation is an advantage
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with HRIS or accounting tools is a plus
- Strong organizational skills with the ability to handle multiple tasks and deadlines
- Excellent written and verbal communication skills
- High level of integrity, professionalism, and ability to handle confidential information
- Strong attention to detail and accuracy
- Effective time management and ability to prioritize tasks
- Proactive problem-solving mindset with strong initiative
- Team-oriented with the ability to collaborate across departments
- Adaptability and flexibility in a dynamic, fast-paced BPO environment
- Reports to: HR Specialist and Finance & Administration Manager
- Collaborates with: HR Team, Finance Team, and Administrative Staff
- Competitive salary package
- Health insurance (HMO)
- Life insurance coverage
- Opportunities for salary increase and career growth
- Hybrid work setup (3 days onsite, 2 days work-from-home)
- 8-hour shift
- Monday to Friday
- Mid shift
- 13th month pay (as mandated)
- Performance-based bonus
- Be part of a growing company with global exposure
- Work with international clients and teams
- Opportunity to develop both HR and Finance skill sets
- Supportive and collaborative work environment
Ready to grow with us?
Send your resume to [email protected] and kickstart your career with Agile Tech Ops.