Urgently Hiring! Japanese-Speaking Client Support Specialist (40,000-60,000)

apartmentBucket-T placeMandaue scheduleFull-time calendar_month 
Your Nihongo is your superpower here. CSP Travel and Tours is a Japanese-owned company specializing in premium travel experiences for Japanese clients across Cebu and beyond. We're looking for a sharp, warm, and fluent Japanese-speaking professional to be the voice of our brand — someone who understands nuance, takes ownership, and makes every client interaction feel effortless.

If you're JLPT-certified and ready to grow with a fast-moving team, we want to meet you.

Language requirement: JLPT N2 or above (N1 preferred). Applicants must be able to write, speak, and respond naturally in Japanese. A self-introduction in Japanese is required with your application.

What you'll do
  • Handle inbound and outbound client communications in Japanese
  • Respond to inquiries about tours, bookings, and travel arrangements
  • Provide accurate, polished, and culturally appropriate support
  • Coordinate with operations and tour teams on client requests
  • Maintain client records and log interactions systematically
  • Work flexibly including weekends and shifting schedules
Who we're looking for
  • Filipino national with any Bachelor's degree
  • JLPT N2 or above (N1 strongly preferred)
  • Polite, accurate, and natural in written and spoken Japanese
  • Patient, professional, and customer-first mindset
  • Comfortable with shifting schedules and weekend work
  • Travel or hospitality background is a big plus
What's in it for you
  • Performance bonus + 13th month
  • Annual vacation & sick leave
  • Birthday leave (upon regularization)
  • Housing allowance (if living alone)
  • SSS, PhilHealth, Pag-IBIG
  • Annual sportsfest & outreach events
  • Opportunities for promotion
  • Free coffee in the office
apartmentBT Global Communications, Inc.placeMandaue
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apartmentNKC Conveyors Philippines CorporationplaceCebu City, 6 km from Mandaue
communication bridge between local teams and Japanese-speaking stakeholders, ensuring clarity and accuracy in all correspondences.  •  Perform essential back-office support functions, including documentation, data processing, and administrative tasks.  •  Assist...