Offshore Administration & Data Specialist | Work From Office - Angeles

apartmentCloudstaff placeAngeles scheduleFull-time calendar_month 

We’re Hiring: Offshore Administration & Data Specialist!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for Offshore Administration & Data Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually.

Attach this together with your updated CV to become a priority applicant!

Role: Offshore Administration & Data Specialist
Work Arrangement: Work from Office
Location: Philippines - Pampanga (Angeles)

Schedule: Morning shift

Roles and Responsibilities:

Administration & Data Specialist to join our team. This role combines general administrative duties with specialised data management responsibilities, supporting our property management operations through efficient data entry, analysis, and comprehensive workflow coordination across multiple integrated systems.

Key Responsibilities

Data Management & Analysis
  • Perform comprehensive administrative duties and data entry across multiple software platforms
  • Collate, analyze, and coordinate data for weekly and monthly reporting cycles
  • Review data for inconsistencies, anomalies, or errors that could impact analytical accuracy
  • Maintain and update comprehensive databases across all integrated systems
  • Prepare detailed KPI reports and commissions data entry for management review
  • Streamline data collection and analysis procedures to ensure rapid access to critical business metrics
  • Generate comprehensive documentation for all database changes, system updates, and process refinements
Current Workflow Management & Processing
  • Bill Redirection: Process and redirect new business billing redirections
  • Entering into Software: Input and verify new business data across relevant management systems
  • Send Smoke Alarm Compliance Attachments: Coordinate, process, and distribute compliance documentation to stakeholders
  • Open for Inspection Management: Maintain and update Open for Inspection scheduling/reporting systems and coordination
  • Smoke Alarm Compliance: Monitor, track, and ensure compliance requirements and regulatory deadlines
  • Data Lead Entry: Process Landlord Application Forms and systematically convert to Property Manager leads
  • Prospective tenancy database: Data cleansing and maintenance activities
  • 3 Month Bill Compliance: Track, monitor, and ensure quarterly billing compliance requirements are met
  • PM Leads to Agent Box: Transfer and process Property Manager leads into Agent Box CRM system
  • Convert Appraisals to Listings: Process, verify, and convert property appraisals into active market listings
Communication & Coordination
  • Communicate effectively with Property Managers regarding data changes, system updates, or procedural requirements
  • Follow established procedures to facilitate comprehensive reporting across all business divisions
  • Provide social media support including content coordination, scheduling, and basic account management
  • Maintain professional communication standards via phone, email, and digital platforms
  • Coordinate with various departments to ensure seamless information flow and process efficiency
  • Preparation of property listings for lease
  • Preparation of Management Agency Agreements
Technical & Software Management
  • Utilize advanced Excel functions to create streamlined, automated reports and dashboards
  • Manage and maintain data integrity across comprehensive software stack including:
  • Property Me: Complete property management system administration and data entry
  • Smart Sheet: Advanced project management, workflow coordination, and team collaboration
  • Excel: Complex reporting, data analysis, pivot tables, and automation development
  • Agent Box: Comprehensive CRM management, lead processing, and client relationship tracking
  • SNUG: Leasing System administration, data management, and process optimization
  • Flk It Over: Production of management agency agreements
  • Ensure seamless data integration and consistency across all interconnected systems

Qualification and requirements:

  • 2-3 years administrative experience specifically in leasing office or property management environment
  • Exceptional computer skills with advanced proficiency in MS Office Suite,
  • Demonstrated experience with property management software systems and CRM platforms
  • Strong background in data entry, database management, and analytical processes
  • Proven track record of managing multiple concurrent projects and deadlines
Technical Skills & Proficiency
  • Advanced Excel capabilities including basic formulas, pivot tables, macros, and report automation
  • Experience with CRM systems, lead management processes, and customer relationship tracking
  • Ability to quickly learn and adapt to multiple software platforms and integrate workflows
  • Strong understanding of data integration, system connectivity, and process optimization
  • Basic troubleshooting skills for software applications and data inconsistencies

Non-negotiable skills & requirements:

Must be onsite not WFH

Perks & Benefits (Work From Office/Hybrid):

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
  • Flexible leave credits which may be used for vacation, emergency and sick leaves
  • Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
  • Endless opportunities for career advancement
  • Exclusive ATM inside the office for employee's convenience
  • Annual Performance Review with Salary Increase
  • We set you up for success with a company-provided PC/Laptop and fiber internet connection
  • Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
  • Top notch workplace with first class VIP lounge and game rooms
  • Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
  • Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
  • International career growth and connections
  • Unlimited cash incentives for hired referrals
  • Mental Wellness Employee Assistance program through Lifeworks
  • In-house psychiatrist available to support employees' well-being
  • Become part of the Employee Share Units program
  • Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?
  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

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