[ref. k08817401] Senior Human Resources Administrator - WFH - Manila

Senior Human Resources Administrator

The Opportunity

There are growth opportunities at the client and at Pivotl Solutions as both are growing. This is an exciting opportunity for someone who's dynamic, ambitious, hardworking, and has great communication skills.

Company Overview

Pivotl Solutions is a dynamic Business Process Outsourcing (BPO) company specializing in delivering top-tier support across various domains, including finance, accounting, IT, marketing, sales, and human resources. Our commitment lies in providing exceptional solutions to our clients while fostering a culture of growth and collaboration within our team.

Job Type: Full-Time

• HR Operations Management: Oversee and execute daily HR functions, including recruitment, onboarding, employee relations, and offboarding for both internal teams and the client.
• Policy Development and Compliance: Develop, implement, and enforce HR policies and procedures, ensuring alignment with current labor laws and industry best practices.
• Payroll and Benefits Administration: Coordinate payroll processes, manage employee benefits programs, and ensure accurate and timely compensation for all staff.
• Employee Records Maintenance: Maintain comprehensive and confidential employee records, ensuring data integrity and compliance with data protection regulations.
• Client Support: Provide HR consultancy and support to clients, addressing their specific HR needs and challenges with tailored solutions.
• Training and Development: Identify training needs, organize development programs, and foster a culture of continuous learning within the organization and for clients.
• Performance Management: Implement and manage performance appraisal systems to drive employee engagement and productivity.

• Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 5 years of HR experience, preferably within a BPO setting or in a client-facing HR role.
• Knowledge: Strong understanding of Philippine labor laws, payroll systems, and HR best practices.
• Technical Skills: Proficiency in HRIS platforms, Microsoft Office Suite, and familiarity with remote collaboration tools.
• Communication Skills: Excellent verbal and written communication abilities, with a knack for interpersonal relations.
• Attributes: High level of integrity, exceptional organizational skills, and the ability to manage multiple tasks efficiently.
• Work Eligibility: Must be legally authorised to work in the Philippines without sponsorship

Preferred Qualifications:

• Certifications:
• Professional HR certification (e.g., PHR, SHRM-CP, or CHRP)
• DOLE-certified HR training or relevant compliance certification
• Experience:
• Prior experience handling multi-client HR administration
• Experience working with remote and hybrid teams
• Technical Skills:
• Familiarity with HRIS software (e.g., Gusto, Workday, or Humaans)
• Knowledge of payroll systems such as Xero Payroll or QuickBooks Payroll
• Understanding of UK or US labor laws
• Soft Skills & Attributes:
• Strong problem-solving and conflict resolution skills
• Excellent time management and ability to handle multiple HR functions simultaneously
• Experience in HR analytics and reporting to drive data-driven HR decisions

• Innovative Environment: Be part of a forward-thinking company that values creativity and innovation.
• Professional Growth: Access opportunities for career advancement.
• Collaborative Culture: Work within a supportive team that values collaboration and mutual respect.
• Competitive Compensation: Receive a salary package that reflects your skills and experience.

• This position requires you to work night shift to overlap working hours with the United Kingdom and the US
• You will work from home initially but will eventually work in the office on hybrid basis

• 45,000 - 55,000 PHP based on experience and qualifications