Customer service assistant

placeTacloban calendar_month 

Job Description

Posted on 15 May 2026

The Customer Service Associate (CSA) is responsible for providing excellent customer service by assisting clients with their banking inquiries, account-related concerns, and other front-line transactions. The position ensures accurate processing of customer requests while maintaining compliance with bank policies and procedures.

The CSA also supports the branch in achieving operational efficiency and customer satisfaction.

Qualifications/Requirements

Mactan Bank - Tacloban branch is need of CSA
Address: M Block Building, Marasbaras, Tacloban City

Qualifications: A graduate of any business related course

Fresh Graduates are welcome to apply
Knowledgeable in deposit and loans processing

Good oral & written communication skills

Additional benefits: 14th Month pay

Sickness & Vacation Leaves
Job Types: Full-time, Permanent

Benefits: Health insurance

Opportunities for promotion

Schedule: 8 hour shift

Fixed shift

Supplemental Pay: 13th month salary

Quarterly bonus

Yearly bonus

Education: Bachelor's (Preferred)
Language: English (Preferred)
Job Type: Full-time

Work Location: In person

Work location

TACLOBAN CITY (CAPITAL), LEYTE

Remarks

No additional remarks

Apply now

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