Contact Center Process Associate
Capgemini Manila Full-time
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Asian Technology Solutions Sdn BhdTaguig, 12 km from Manila
Job Description
Position: Contact Center Architecture
Level: Middle Level
Duration: Permanent
Work Mode: Onsite
Location: Taguig, Philippines
Job Qualification:
1. Onsite / Willing to work on a shifting schedule as needed.
2. Proven...
IBEX Global SolutionsMandaluyong, 6 km from Manila
to ensure compliance with team goals and objectives
What You'll Need
• 2–3 years of experience in a 24/7 Network Operations Center (NOC) Shift Lead, Command Center, or Contact Center.
• Proven background...
Taguig, 12 km from Manila
Senior Manager / Career Level 6 / 14 – 20 years of experience
• Drive business development for the cloud contact centre transformation practice: lead proposals, solutioning, RFIs/RFPs and client pursuits across market units.
• Build and execute go...
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