Contact Center Architecture
Asian Technology Solutions Sdn Bhd Taguig
Job Description
Position: Contact Center ArchitectureLevel: Middle Level
Duration: Permanent
Work Mode: Onsite
Location: Taguig, Philippines
Job Qualification:
- Onsite / Willing to work on a shifting schedule as needed.
- Proven experience in designing and implementing Conversational AI, IVR, and chatbot solutions.
- Strong expertise in cloud platforms (AWS, Azure, GCP) and cloud-native application architecture.
- Hands-on experience with API design and integration best practices.
- Excellent collaboration and communication skills to work with cross-functional teams.
- Ability to lead technical design discussions and deliver high-quality, scalable solutions
CapgeminiManila, 12 km from Taguig
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business...
Taguig
Senior Manager / Career Level 6 / 14 – 20 years of experience
• Drive business development for the cloud contact centre transformation practice: lead proposals, solutioning, RFIs/RFPs and client pursuits across market units.
• Build and execute go...
IBEX Global SolutionsMandaluyong, 8 km from Taguig
to ensure compliance with team goals and objectives
What You'll Need
• 2–3 years of experience in a 24/7 Network Operations Center (NOC) Shift Lead, Command Center, or Contact Center.
• Proven background...
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