Call center agent
Taguig
Job Description
Posted on 7 May 2025
Position: Programmer Analyst
Job Description- Work closely with product owners and IT stakeholders in identifying technical and product requirements
- Involve in analyzing business specifications, testing requirements and Developing Test plans, Test cases, Test Scenarios and Traceability Matrix.
- Participate in defect review meetings and walkthroughs and interact with Business Analysts and Developers for resolving Defects.
- Provides technical support throughout the design process and guidance in relation to procedures and techniques. Provide guidance to junior-level testers.
- Prepare technical test flow documents to capture the backend behavior using SQL queries for each Iteration.
- Bachelor’s degree
- Extensive on Humana – Enterprise operation Enablement with applications Salesforce CRM, Avaya, Softphone, Genesys.
- Have good understanding of the E2E flow of the application and co-ordination with relevant teams.
- Expertise in creating, reviewing the Test Cases and Test scenarios.
- Expertise in automation/framework tools/methodologies like Selenium Java with .Net Framework and TOSCA.
Qualifications/Requirements
Qualifications/requirements not specified
Work location
TAGUIG CITY, NCR, FOURTH DISTRICT
Remarks
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Taguig
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