Accenture Cebu | Workforce Senior Analyst
Accenture Cebu Full-time
About the Role: As a Workforce Senior Analyst | Accenture Cebu, you will perform the following (but not limited to) duties and responsibilities:
- Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting).
- Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled.
- Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.
- Ability to extract, manipulate and present data from WFM application /manual platform.
- Manage internal and external audit with processes and controls in place.
- Conduct monthly coaching and performance feedback to their direct reports
About You: The ideal candidate will have the following skills and experience:
- Must have at least 3 years of Workforce Management experience; 1 year supervisory experience
- Consider RTA + any of the three other WFM functions (Scheduling, Forecasting, or Capacity Planning)
- Must be willing to report in Cebu City
Please ensure that all required information is provided within 24 hours to facilitate the processing of your application.
Please indicate Job Boards & JobStreet in “How Did You Hear About Us?” section in your Workday application so that we can easily track your application.
What’s in it for you? Start your Accenture journey to enjoy these benefits:
- HMO coverage (medical, dental, mental health) from day 1 of employment
- Free medicines for you and your dependents*
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Paid Sick and Vacation Leaves
- Allowances, company bonuses, and performance incentives
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Flexible working arrangements
- Company-sponsored trainings like upskilling and certification
- Volunteering opportunities
- Terms and conditions apply
Cebu City
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Workforce Services Senior Analyst
WORK SETUP: Return to Office
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